MPs are demanding to know why the white items producer Whirlpool ended a product alternative scheme for harmful tumble dryers.
The Commons enterprise committee says a million of the faulty machines stay in UK houses.
Final week, a coroner blamed a fault in a Whirlpool dryer for a 2014 hearth that killed two males in north Wales.
The agency says it’s nonetheless providing free repairs, however ended a £50 supply for a alternative machine after demand fell.
The affected machines embrace dryers manufactured beneath the Hotpoint, Indesit, Creda, Swan or Proline manufacturers between April 2004 and October 2015.
After issues with the machines first emerged, Whirlpool initially advised clients that the dryers have been protected to make use of however shouldn’t be left unattended, however later stated the machines must be unplugged till they could possibly be repaired.
With rising ready lists for a restore, the corporate then stated it might permit clients to buy a alternative dryer for the decreased worth of £50.
The Commons Enterprise, Power and Industrial Technique Committee has written to Whirlpool, asking why it has now chosen to finish this alternative scheme.
Committee chairwoman Rachel Reeves accused the US producer of “falling considerably in need of their duties” and requested why boss Ian Moverly failed to say the top of the alternative scheme when he gave proof to her committee in October.
Whirlpool stated anybody with an affected dryer was nonetheless eligible for a free restore, and will contact them instantly to rearrange it.
It stated in a press release: “After two years of in depth measures to boost consciousness, the variety of shoppers coming ahead has fallen sharply.
“This means that few affected home equipment stay in service.”
It advised clients who stilled owned one of many home equipment it was “by no means too late” to get in contact.
It continued: “Beforehand, shoppers who wished to improve their merchandise to a more moderen mannequin have been provided the extra choice of a model-new dryer in trade for a small contribution to the entire value.
“The scheme has now ended as a result of a fall in demand.”
The coroner from the inquests into the deaths of Doug McTavish and Bernard Hender in Llanrwst, north Wales, informed Whirlpool that it needed to “take motion”.
He stated the hearth was brought about “on the stability of chances” by an electrical fault with the door change on the dryer.
He described proof introduced on the inquest by Whirlpool as “defensive and dismissive” and stated the corporate’s strategy was an “impediment” to discovering steps to stop future fires.
His final report has been sent to the company, which has till 26 December to reply.
Shopper group Which? criticised each Whirlpool and the federal government, which it referred to as on to step in.
It managing director of house services, Alex Neill, stated: ‘It’s utterly unacceptable that Whirlpool has shut down its alternative scheme for these harmful tumble dryers.
“It’s irresponsible that regardless of a million households probably nonetheless utilizing an affected machine, Whirlpool appears unwilling to do every little thing potential to cope with this challenge.
“The federal government should step in and pressure Whirlpool to completely recall the remaining tumble dryers.”
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