Air Transat, Icelandair and Norwegian Air Shuttle are the least punctual airways in Britain, analysis from Which? has discovered.
The buyer group analysed touchdown occasions for 850,000 flights at 25 UK airports and located that on common solely seventy five% of all flights arrived on time.
Dutch airline KLM was probably the most punctual service, adopted by Qatar Airways.
Air Transat was probably the most tardy, with solely fifty five% of flights touchdown inside quarter-hour of their deliberate arrival time.
Icelandair and Norwegian weren’t a lot better, with on-time efficiency charges of fifty six% and 60%, respectively.
A spokesperson for Montreal-based mostly Air Transat stated it was not wholly answerable for its low punctuality rating.
“The statistics on this report don’t take into consideration the delays brought on by elements past our management corresponding to climate and air visitors management.
“When these elements are excluded, our punctuality fee is actually seventy eight%.”
Icelandair additionally blamed points reminiscent of air visitors strikes in addition to renovations at Reykjavik airport for its efficiency.
Passengers who journey on delayed flights from the UK are entitled to compensation beneath EU guidelines. However which may not apply if flights are delayed as a consequence of elements resembling excessive climate or airport strikes.
A spokesperson for the Civil Aviation Authority stated new measures have been lately launched for passengers who have been discovering extracting compensation from airways troublesome.
“Final yr we launched various dispute decision to the aviation business so passengers, who’ve been unable to resolve a grievance with an airline, can get an unbiased determination that the airline should abide by,” they stated.
“Almost eighty% of passenger journeys from the UK at the moment are coated by airways who’re signed as much as dispute decision providers.”
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